The Founder's Playbook for Getting Your First 25 Users without Paid Ads.

Edison Ade
Write about Startup Growth. Helping visionary founders scale with proven systems & strategies. Author of books on hypergrowth, AI + the future.

The most common mistake an early-stage founder makes is believing their first problem is awareness. They think, "If only people knew about my product, they'd sign up." This leads them down the expensive, premature path of paid advertising. But your first users shouldn't be acquired through a credit card; they should be recruited through conversation.
Why 25? The number is deliberate. It’s large enough to reveal patterns in feedback but small enough for you to personally know every single user. A 2022 study by UserLeap (now Sprig) found that qualitative feedback from just 15-20 users can uncover over 85% of a product's core usability issues. Your first 25 users aren't a vanity metric; they are your co-builders. They provide the critical, qualitative data that ad analytics can never offer.
This is the playbook for finding them. It’s about doing things that don't scale—a principle famously advocated by Y Combinator's Paul Graham—to build a foundation that does.
Channel 1: Use Reddit. It is tricky, but it works.
The Strategy: Reddit is a global focus group, organized by niche. Your future users are already gathered in subreddits, complaining about the exact problems you aim to solve. Your job is not to sell, but to become a trusted resource.
How to get it done:
- Identify 3-5 Niche Subreddits: Don't go for r/technology. Find the specific communities. Building a tool for project managers? Skip the generic subs and go straight to r/projectmanagement or r/PMP.
- Become a Member, Not a Marketer: For one full week, your only goal is to be the most helpful person in the subreddit. Answer questions. Offer advice. Upvote valuable content. Do not mention your product.
- Initiate Private Conversations: After establishing yourself, identify 5-7 people you've genuinely helped. Send them a direct message.
The Script: "Hey
, I saw your comment about struggling with
. I'm exploring some ideas in that space. I'm actually building a small tool to address it. Since you're clearly in the trenches with this stuff, would you be open to giving some brutally honest feedback? No sales pitch, I promise."
Channel 2: LinkedIn is underrated.
The Strategy: LinkedIn is the most powerful database of professionals in the world. You can target by job title, industry, and company size with surgical precision. The key is to frame your outreach as a request for expertise, not a sales demo.
The Execution:
- Define Your Ideal User Profile: Be specific. Not "marketers," but "Content Marketing Managers at B2B SaaS companies with 50-200 employees."
- Use Sales Navigator (or Advanced Search): Build a list of 50 prospects who fit this profile.
- Send a Connection Request with a Note: This is the most critical step. A blank request is easily ignored.
The Script: "Hi
, I see you're a
at
. I'm building a new tool specifically for experts like you in the
space. We're pre-launch, and I'm looking for feedback from people like you with so much insight. Would you be open to taking a quick look?"
This approach works because it respects their expertise and reframes the interaction from a sales call to a consultation.
Channel 3: Find Communities
The Strategy: Go where other builders are. Communities like Indie Hackers, Product Hunt, and even specific Slack or Discord groups are filled with early adopters—people who want to try new things. Your entry point is providing value before you ask for it.
Action to take:
- Find an Adjacent Product: Look for a product that isn't a direct competitor but serves a similar audience.
- Offer a Public, High-Value "Audit": Post a thread or comment offering a detailed, constructive critique of their landing page, onboarding flow, or a specific feature.
- Let Others See Your Expertise: This act of public generosity does two things: the founder of that product will notice you, and more importantly, their audience will see that you are a thoughtful expert in the space. This will lead to inbound DMs and profile clicks.
Channel 4: The "Borrowed Audience" Reply
The Strategy: You don't have a big audience, but others do. Your job is to "borrow" their distribution by adding immense value in the replies to their content.
The Execution:
- Identify 5-10 Influential Accounts: Find the key voices in your niche on Twitter/X or LinkedIn.
- Turn on Notifications: Be one of the first to see their posts.
- Write a Value-Add Reply: Do not just say "Great post!" or drop a link. Write a reply that is so good, it could be its own post. Add a statistic, a counter-argument, or a personal story that builds on their point.
When you do this consistently, two things happen. First, the algorithm shows your insightful reply to a large portion of their audience. Second, the account owner themselves will notice you, often leading to a follow-back or a direct conversation.
Channel 5: Demo, Demo, Show what you have built
The Strategy: Your final, most powerful channel is you. A founder personally walking a user through a product is an experience that can't be replicated. A study by the sales platform Gong found that talking about specific, relevant features tailored to a user's pain points resulted in a significantly higher success rate.
The Execution:
- The "Foot-in-the-Door" Offer: In every outreach, don't ask for a "30-minute demo." Ask for "15 minutes of brutally honest feedback." It's a lower-commitment, higher-acceptance request.
- Listen More Than You Talk: Start the call with one question: "What's the biggest challenge you're currently facing withproblemarea ?" Then, shut up and listen.
- Tailor the Demo: Only show the 2-3 features of your product that directly solve the problem they just described.
This hands-on, consultative approach is the ultimate way to recruit your first 25 users. You are not just acquiring a user; you're starting a relationship and gathering the priceless insights that will shape the future of your company.